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OUR SHIPPING POLICY

Please note that our products can only be shipped to the United States, Puerto Rico and the Virgin Islands.

Please allow 1-2 weeks for your order to be processed. Orders for seeds begin shipping in February. We begin shipping nursery stock at the end of February to the warmest climates first. Sensitive houseplants and potted plants begin shipping in April.

Keep in mind that many of our plants and trees are shipped in a dormant condition. Soak overnight before planting. In general, these items can be planted anytime your ground is not frozen. An early snow or frost will not harm a nursery stock item that is already dormant. On the other hand, these items can also be planted during warm weather --simply be sure to water well. Potted perennials can be planted outside anytime after your last frost until your ground has frozen solid for the winter.

OUR ONE YEAR GUARANTEE

If any item you purchased from us does not live, for a FREE REPLACEMENT just RETURN THE ORIGINAL SHIPPING LABEL along with your written request within 1 year of receipt.  If you are dissatisfied with any merchandise, return it together with the ORIGINAL SHIPPING LABEL within 1 year of receipt for a FREE REPLACEMENT.   Replacement guarantee is VOID unless the ORIGINAL SHIPPING LABEL is returned.  For a REFUND of the purchase price, RETURN THE ITEM AND THE ORIGINAL SHIPPING LABEL, with the correct postage affixed, within 14 days of receipt.

SUBSTITUTION POLICY

Orders are filled by item number exactly as received. If a variety is sold out, we reserve the right to substitute one of equal or greater value.


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