• (309) 662-7943 x
    Live Help
  • Quick Order
  • Order Status
Close

Shopping Cart

0 items in cart
  • Menu
  • Help
(309) 662-7943
x

Categories

Frequently Asked Questions & Customer Service

We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.

Frequently Asked Questions

What forms of payment do you accept?
What is my Hardiness Zone?
When will my order ship?
How do I place an order?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
How do I unsubscribe from the e-mail list?
Contact Us

Ordering

Free Gifts
Searching for Plants & Products
Registering and Placing an Order
Using the Shopping Cart
Print an Order Form

Order Processing

Order Status
Substitutions
Cancellations
Returns

Shipping & Taxes

Shipping Rates
How and Where We Ship
Shipping to a Different Address
Shipping Schedule
Shipping Methods
Sales Tax

Planting and Care

How to Care for Plants in Extreme Heat
What To Do When Your Plants Arrive

Coupons, Gift Certificates & Contests

Redeeming Coupons

Account Maintenance

Updating Your E-mail Address or Billing/Shipping Address
Subscribe or Unsubscribe from Direct Gardening Co. E-mail List
Subscribe or Unsubscribe from Direct Gardening Co. Catalog Mailings

Technical Assistance

Cookies
Browser/OS Problems
Missing Buttons or Links
Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image problems in AOL (funny colors, etc.)

Policies & Guarantees

Privacy Policy
Links
Direct Gardening Co. No-Risk Guarantee



Have another question? Send an e-mail directly to Customer Service or Call at (309) 662-7943.


Catalog Request

RECEIVE OUR CATALOG

Get the latest catalog and updates about spring bulbs and gardening.

Sign up for emails

You'll get special offers right in your inbox.
Back to top
Direct Gardening

Sign Up and Save!

Get the latest deals and tips from Direct Gardening.

Plus, you'll get Free Shipping at $50.

Direct Gardening Co. respects your privacy. You can unsubscribe anytime.

X
Close