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Reporting Technical Problems

If you are experiencing any problems using the Direct Gardening Co. web site, please send a message to Customer Service.

Please include the following information:

  • Date and time you experienced the problem
  • Any error message you received (it's best to copy this text verbatim from the error page).
  • Last page on the Burgess Seed & Plant Co. web site you viewed successfully.

We will get back to you as soon as possible.


Have another question? Send an e-mail directly to Customer Service or Call at (309) 662-7943.


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